Call Center Sales Representative - B2B

Posted 2025-06-06
Remote, USA Full-time Immediate Start
    Description:
  • Deliver scripted talks to businesses explaining the benefits of the products or services to persuade potential customers.
  • Ask pertinent questions to understand the customer’s requirements and persuade them to buy.
  • Navigate Microsoft Excel tables for information while on the phone.
  • Record sales enrollment information accurately in a computer system.
  • Complete a third-party verification for each agreed contract.
  • Work with multiple computer applications while simultaneously taking inbound/outbound calls.
  • Other duties as assigned.
  • Achieve and maintain production goals.
  • Possess a willingness to learn, be intuitive, be resourceful and be coachable.
  • Uphold quality standards to achieve customer satisfaction.
  • Continually update knowledge of company products, services, and industry.
  • Provide a positive sales experience using a confident and persuasive personality combined with exceptional product knowledge.
    Requirements:
  • 2+ Years business-to-business sales experience (Must have)
  • Call center experience.
  • Microsoft Excel experience.
  • Excellent data entry and typing skills.
  • Superior listening, verbal, and written communication skills.
  • Understanding of customer service practices and principles.
  • Proficient in relevant computer applications.
  • High school diploma or equivalent preferred.
  • 7 Year Background Check.
    Benefits:
  • 100% Paid Training
  • 401(k) matching
  • Paid Time off (PTO) – Up to 10 days your first year!
  • 8 Paid Holidays – Including your birthday!
  • Referral Program
  • Employee Assistance Program (EAP)
  • Growth & Continued Training
  • Dental & Vision insurance
  • Health insurance (including Long & Short-Term Disability)
  • Life insurance (Company Paid)

Apply Job!

 

Similar Jobs

You May Also Like

Southwest Airlines is a renowned leader in the airline industry, dedicated to providing exceptional customer service and delivering a positive travel experience. With a commitment to excellence, we are now seeking a motivated and customer-focused individual to join our team as a Customer Service Representative, working remotely from the comfort of your home. Job Description: As a Customer Service Representative at Southwest Airlines, you will play a pivotal role in ensuring our customers receive outstanding service throughout their travel journey. This position requires a passion for customer satisfaction, effective communication skills, and the ability to thrive in a remote work environment. Key Responsibilities: Handle inbound customer inquiries via phone, email, and online chat in a professional and timely manner. Assist customers with booking, reservations, and changes to their travel plans. Provide information regarding flight schedules, fares, policies, and other relevant details. Resolve customer issues and complaints with empathy and efficiency. Collaborate with other team members and departments to ensure seamless customer experiences. Stay informed about industry trends, company policies, and updates to provide accurate information to customers. What You Will Do: Engage with customers in a positive and friendly manner, creating a personalized and memorable experience. Utilize effective problem-solving skills to address customer concerns and find satisfactory resolutions. Navigate multiple systems and databases to access and update customer information. Adhere to company guidelines and procedures to maintain service quality and compliance. Participate in ongoing training and development programs to stay informed about product and service changes. Qualifications: High school diploma or equivalent; college degree preferred. Previous customer service experience, preferably in the airline or hospitality industry. Excellent communication and interpersonal skills. Proficient computer skills, including experience with customer service software and Microsoft Office. Ability to work independently and collaboratively in a remote team environment. Flexible schedule to accommodate varying shifts, including evenings, weekends, and holidays. Benefits: Competitive salary Comprehensive training program Employee travel benefits Health and wellness programs Remote work flexibility How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and why they are a great fit for this role. Applications will be accepted until [insert closing date].
Back to Job Board