Virtual Sales Associate

Job title: Virtual Sales Associate in Tampa, FL at Ashley Furniture HomeStore

Company: Ashley Furniture HomeStore

Job description: Description :Virtual Sales Associate – Tampa, FL (Hybrid)What Will You Do?Ashley Furniture is the #1 furniture retailer in the US, and we are seeking professionals for our Virtual Sales Advisor position with the ability to create an in-store experience via multiple different online platforms. Using an on-line chat feature, we aim not only to answer frequent questions they may have but also to be their trusted sales advisor and educate them on other services we offer.

• Provides an extraordinary guest experience whether the guest is shopping online, virtually, or instore using on-line chat feature.

• Answers guest inquiries and assists with navigating the shopping experience.

• Provides timely and accurate information to the guest.

• Researches, locates, and provides product solutions that aid the guest in making purchasing decisions

• Upsells products and services

• Offers and explains available payment options

• Assist in Share Cart making to aid the guest in purchasing.

• Supports the recovery of guest sales

• Meets or exceeds established and agreed upon sales goals

• Remains up to date on all the products and services that the company offers

• Interacts with team members and guests in a way that reflects our culture and core values.

• Training weekly to expand knowledge and grow as a professional agent

• Willing to work in a team environment and work individually.

• Must have 1-2 years of sales experience

• Proficient in technology, computer literacy and typing

• Required to follow all scripts, policies and procedures as provided, and comply with guest experience training

• Must be willing to work a flexible schedule which may include early morning, night, and weekend shifts

• Internet connections at home

• Health, Dental, Vision, Employee Assistance Program


• Paid Vacation, Holidays, and PTO


• Generous Employee Discount on home furnishings


• Professional Development Opportunities


• Ashley Wellness Centers (location specific) and Medical Tourism


• Telehealth


• 401(k) and Profit Sharing


• Life Insurance

• Honesty & Integrity


• Passion, Drive, Discipline


• Continuous Improvement/Operational Excellence


• Dirty Fingernail


• Growth Focused

Expected salary: $15 per hour

Location: Tampa, FL

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